(831) 475-1355 After-Hours Emergency: (855) 420-7873

Protecting Your Santa Cruz Investment

When it comes to protecting your Santa Cruz real estate investment, Portola Property Management is your first and best line of defense. We understand the laws and we know how easy it is to make an expensive mistake. We’ll keep you and your investment property compliant and we’ll educate you on all the changes to California’s laws, whether it’s rent control, Section 8, or service animals.

Protecting your investment is critical, and there’s more to it than good tenant screening and routine interior and exterior inspections. We know that protecting your property means protecting your tenants too, and ensuring we’re easy to work with. We build relationships and we document every part of our management process.

Rent Range Stacked Neutral Report

Customized Santa Cruz Property Management

Protecting your rental property requires an attention to the home itself, including its location, its tenants, and its unique needs.

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We create customized and personalized management plans that are designed to preserve the value of your investment and the value your tenants provide by paying rent on time and taking care of the home.

We’ll make recommendations on insurance policies, upgrades, and anything that will help you and your tenants have a better rental experience. This protects your home by keeping it occupied and increasing in value.

We also have a variety of concierge services that can help you with your property. Choose the services you need and avoid paying for those you don’t. If your home is going to be vacant for a while because it’s being worked on or because you’re preparing to sell or occupy it – we can take care of the home.

Pets and Protecting Your Property

Pet-friendly properties provide a lot of benefits to rental property owners. They typically rent faster than properties that don’t allow pets, which means you won’t have to worry about the expenses of a rental home that sits unoccupied.

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You can also charge a pet fee or even additional pet rent every month.

At Portola Property Management, we protect your property from the potential damage that pets can cause. We know this is the number one reason owners hesitate before allowing tenants with pets.

Our Pet Program includes pet screening and routine pet inspections. We will make sure the pet is safe and well-cared for before allowing them into your property, and we’ll look for any evidence of damage or messes that they’ve created during the tenancy.

This is all at the expense of the tenant – not you.

It’s just another way we’re protecting your property.

Respectful, Professional Tenant Relationships

Good tenant relationships lead to on-time rental payments and lease renewals. We work hard to establish and maintain good relationships with your residents.

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We know that it’s good for you and your property.

Your tenants will find us to be responsive, professional, and available. We check in with them from time to time to make sure they have everything they need. Our team is fast to respond to their maintenance requests. We know that a successful investment experience for you depends on a positive rental experience for your tenants.

We deliver that.

How Much Does Santa Cruz Property Management Cost?

Give us a call to learn more about our pricing options.

Leasing Only Service
Silver
Gold
Leasing Fee 70% of 1 Month's Rent 1/2 of 1 Month's Rent 1/2 of 1 Month's Rent
Monthly Management Fee No Monthly Fee 7% 9%
Rent Analysis
Listing & Marketing
Tenant Screening & Placement
Lease Preparation
Financial Reporting
Rent Collection
Accounting
Move-out Inspections
Serving Notices
Tenant Correspondence
Handling Security Deposits
24/7 Emergency Line
Eviction Coordination
Annual Inspections $100 initial, $50 per additional
Annual Admin Fee $60
Annual FTB Compliance Fee $125
Owner Requested Inspections $100 $50
Lease Extension $100 $100
Close Out File $300 $150
New Property with Existing Tenant $500 $250
Santa Cruz City Inspection $100 initial, $50 per additional $50
Maintenance Coordination 10% 10% 10% ($500 cap)

Leasing Only Service

70% of 1 Month's Rent Lease Fee
No Monthly Fee

Rent Analysis

We look at different factors to give you the best rental price for your property

Listing & Marketing

We market your property to tenants and handle all the inquiries and showings

Tenant Screening & Placement

Credit and eviction background screening

Lease Preparation

We'll prepare a strong lease that will protect you as a landlord

Silver

1/2 of 1 Month's Rent
7% Management Fee

Rent Analysis

We look at different factors to give you the best rental price for your property

Listing & Marketing

We market your property to tenants and handle all the inquiries and showings

Tenant Screening & Placement

Credit and eviction background screening

Lease Preparation

We'll prepare a strong lease that will protect you as a landlord

Financial Reporting

Year-end Statement & 1099

Rent Collection

Includes dealing with tenants who don't pay on time or who do not pay at all.

Accounting

Detailed monthly owner statements so you can stay on top of your cashflow

Move-out Inspections

Detailed inspection with photos

Serving Notices

If there is a need to serve a notice to your tenant, our team will ensure we meet the legal deadlines and file the proper paperwork

Tenant Correspondence

Any and all correspondence related to the tenancy will be handled by PPM

Handling Security Deposits

We'll handle all security deposit related responsibilities which includes holding it in a proper escrow account, making proper deductions, and processing returns or disputes.

Eviction Coordination

Should there be a need to evict a tenant, we'll coordinate with our attorney to ensure legal compliance

24/7 Emergency Line

Tenants can rest assured that they can call us for emergency maintenance concerns

Annual Inspections

Annual preventative maintenance check to mitigate liability and future potential damage to property: $100 initial, $50 per additional

Annual Admin Fee

Basic admin costs for closing out the end of the year: $60

Annual FTB Compliance Fee

Property owners who live out of California are subject to quarterly withholding as required by the Franchise Tax Board. (Note: we are able to get exemptions to this requirement for many of our out of state owners)

Owner Requested Inspections


Lease Extension

Costs associated with resigning a new lease with a current tenant: $100

Close Out File

Prep for closing out a clients file: $300

New Property with Existing Tenant

When taking on a new property PPM will sign up the tenant on our lease agreement and have the tenant complete a new application: $500

Santa Cruz City Inspection

PPM will meet the City Inspector and/or perform self-certification, including processing paperwork & payment of fees on behalf of owner: $100 initial, $50 per additional

Maintenance Coordination

We have our own Maintenance Department to keep costs down. We also coordinate with licensed & insured vendors when necessary to take care of repairs and maintenance items on your property: 10%

Gold

100% Lease Fee
10% Management Fee

Rent Analysis

We look at different factors to give you the best rental price for your property

Listing & Marketing

We market your property to tenants and handle all the inquiries and showings

Tenant Screening & Placement

Credit and eviction background screening

Lease Preparation

We'll prepare a strong lease that will protect you as a landlord

Financial Reporting

Year-end Statement & 1099

Rent Collection

Includes dealing with tenants who don't pay on time or who do not pay at all.

Accounting

Detailed monthly owner statements so you can stay on top of your cashflow

Move-out Inspections

Detailed inspection with photos

Serving Notices

If there is a need to serve a notice to your tenant, our team will ensure we meet the legal deadlines and file the proper paperwork

Tenant Correspondence

Any and all correspondence related to the tenancy will be handled by PPM

Handling Security Deposits

We'll handle all security deposit related responsibilities which includes holding it in a proper escrow account, making proper deductions, and processing returns or disputes.

24/7 Emergency Line

Tenants can rest assured that they can call us for emergency maintenance concerns

Annual Inspections

Annual preventative maintenance check to mitigate liability and future potential damage to property

Annual Admin Fee

Basic admin costs for closing out the end of the year

Annual FTB Compliance Fee

Property owners who live out of California are subject to quarterly withholding as required by the Franchise Tax Board. (Note: we are able to get exemptions to this requirement for many of our out of state owners)

Owner Requested Inspections


Lease Extension

Costs associated with resigning a new lease with a current tenant: $100

Close Out File

Prep for closing out a clients file: $150

New Property with Existing Tenant

When taking on a new property PPM will sign up the tenant on our lease agreement and have the tenant complete a new application: $250

Santa Cruz City Inspection

PPM will meet the City Inspector and/or perform self-certification, including processing paperwork & payment of fees on behalf of owner: $50

Maintenance Coordination

We have our own Maintenance Department to keep costs down. We also coordinate with licensed & insured vendors when necessary to take care of repairs and maintenance items on your property: 10% ($500 cap)

Just wanted to check in, as we just got the deposit, which looks all fine and clear. So, we want to say goodbye and thank you guys for the friendly and professional service! It was a pleasure working with all of you and we want to wish you a great New Year ahead!

Maria and Jack

Areas We Serve

We serve all of Santa Cruz County including:

✓ Santa Cruz
✓ Capitola
✓ Aptos
✓ La Selva Beach
✓ Scotts Valley
✓ Watsonville

National Association of Residential Property Managers logo/badge
Equal Housing Opportunity logo/badge
Good Times -Best 2014 logo/badge
Good Times -Best 2014 logo/badge

What People Are Saying About Us

Community Affiliations

Portola Property Management has had the opportunity to make charitable donations and/or partner with the following organizations:

Community Affiliations of Portola Property Management

We Do Business in Accordance with the Federal Fair Housing Law which states it is illegal to Discriminate Against Any Person Because of Race, Color, Religion, Sex, Handicap, Familial Status, National Origin, or Sexual Orientation.

Portola Property Management

555 Soquel Ave Ste 220
Santa Cruz, CA 95062
(831) 475-1355 | (831) 475-1428
rentals@portolarentals.com
After-Hours Emergency: 855-420-7873
CA DRE #02124826