(831) 475-1355 After-Hours Emergency: (831) 621-1888

Santa Cruz Property Management Services

Experts in Live Oak, Seabright and Other Santa Cruz Neighborhoods

Investors and landlords in Santa Cruz know that it can be challenging to manage a rental property – or a portfolio of rental properties. Leave the headaches to the experts.

We’re the experts. At Portola Property Management, we have been involved in the local real estate and rental market for years. We understand the price points, the tenant pool, and the local vendors and contractors.

Our team is here to help with everything from pricing to protection to proactive maintenance. Let us know how we can help your rental property perform better.

Santa Cruz Property Management Services

Pleasure Point, Capitola Village and Other Santa Cruz Homeowners Trust Portola PM

Tenant Placement

Great management starts with great tenants.

We start by inspecting the property and making recommendations on what will earn you higher rents and attract the best tenants. We advertise and show the property, and manage the tenant application process.

How do we find the best tenants in Live Oak, Seabright and Elsewhere in Santa Cruz?

Once we generate interest, the Portola team will thorough screen applicants, looking for credit worthiness, income verification, and reliable background information. We check court records and call references.
We’ll handle the lease and talk to the tenant about what’s expected and required. Then, we can either continue the management for you – or hand the tenant and the lease off to you.

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Maintenance and Inspections

We are uniquely prepared to handle your maintenance needs.

Not only do we have our own in-house maintenance department, we also work with some of the best vendors and contractors in Santa Cruz.

How does maintenance work for Pleasure Point, Capitola Village and elsewhere in Santa Cruz?

Our maintenance manager on staff coordinates the work that’s needed on your rental property and schedules repairs directly with tenants, keeping the process more efficient and cost-effective.
Any maintenance work over $500 will be approved by you first. If it’s a smaller repair or an emergency, we use our best judgment and do everything we can to mitigate future and more expensive damage.

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Protecting Your Property

We can customize a management plan for you.

In addition to placing a tenant and our top caliber Santa Cruz property management services, we have concierge services that are available to you as you need them, and we can even take care of your property when it’s vacant.

How do we protect your investment in zip codes 95060, 95066 and elsewhere in Santa Cruz?

Protecting your investment is critical, and no one does that like Portola Property Management. We’ll conduct interior and exterior inspections, put tenants with pets into a Pet Program which includes pet inspections, and help you with simple, single tasks like writing an ad for your rental property or filling out legal forms.

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Rent Range Stacked Neutral Report

How Much Should I Charge Rent For My Live Oak Property?

The ROI you earn depends on properly pricing your rental property. Pricing it too high means it might stay vacant in a competitive market. Pricing it too low means you lose money now and over time. We’ll find the right range.

We provide a Free Rental Analysis for Live Oak, Seabright and other neighborhoods in Santa Cruz.

Contact us if you’re wondering what the Santa Cruz rental market will earn for you. We’ll look at your property and make sure it’s priced right.

How Much Does Santa Cruz Property Management Cost?

Give us a call to learn more about our pricing options.

Leasing Only Service
Silver
Gold
Leasing Fee 70% of 1 Month's Rent 1/2 of 1 Month's Rent 1/2 of 1 Month's Rent
Monthly Management Fee No Monthly Fee 7% 9%
Rent Analysis
Listing & Marketing
Tenant Screening & Placement
Lease Preparation
Financial Reporting
Rent Collection
Accounting
Move-out Inspections
Serving Notices
Tenant Correspondence
Handling Security Deposits
24/7 Emergency Line
Eviction Coordination
Annual Inspections $100 initial, $50 per additional
Annual Admin Fee $60
Annual FTB Compliance Fee $125
Owner Requested Inspections $100 $50
Lease Extension $100 $100
Close Out File $300 $150
New Property with Existing Tenant $500 $250
Santa Cruz City Inspection $100 initial, $50 per additional $50
Maintenance Coordination 10% 10% 10% ($500 cap)

Leasing Only Service

70% of 1 Month's Rent Lease Fee
No Monthly Fee

Rent Analysis

We look at different factors to give you the best rental price for your property

Listing & Marketing

We market your property to tenants and handle all the inquiries and showings

Tenant Screening & Placement

Credit and eviction background screening

Lease Preparation

We'll prepare a strong lease that will protect you as a landlord

Silver

1/2 of 1 Month's Rent
7% Management Fee

Rent Analysis

We look at different factors to give you the best rental price for your property

Listing & Marketing

We market your property to tenants and handle all the inquiries and showings

Tenant Screening & Placement

Credit and eviction background screening

Lease Preparation

We'll prepare a strong lease that will protect you as a landlord

Financial Reporting

Year-end Statement & 1099

Rent Collection

Includes dealing with tenants who don't pay on time or who do not pay at all.

Accounting

Detailed monthly owner statements so you can stay on top of your cashflow

Move-out Inspections

Detailed inspection with photos

Serving Notices

If there is a need to serve a notice to your tenant, our team will ensure we meet the legal deadlines and file the proper paperwork

Tenant Correspondence

Any and all correspondence related to the tenancy will be handled by PPM

Handling Security Deposits

We'll handle all security deposit related responsibilities which includes holding it in a proper escrow account, making proper deductions, and processing returns or disputes.

Eviction Coordination

Should there be a need to evict a tenant, we'll coordinate with our attorney to ensure legal compliance

24/7 Emergency Line

Tenants can rest assured that they can call us for emergency maintenance concerns

Annual Inspections

Annual preventative maintenance check to mitigate liability and future potential damage to property: $100 initial, $50 per additional

Annual Admin Fee

Basic admin costs for closing out the end of the year: $60

Annual FTB Compliance Fee

Property owners who live out of California are subject to quarterly withholding as required by the Franchise Tax Board. (Note: we are able to get exemptions to this requirement for many of our out of state owners)

Owner Requested Inspections


Lease Extension

Costs associated with resigning a new lease with a current tenant: $100

Close Out File

Prep for closing out a clients file: $300

New Property with Existing Tenant

When taking on a new property PPM will sign up the tenant on our lease agreement and have the tenant complete a new application: $500

Santa Cruz City Inspection

PPM will meet the City Inspector and/or perform self-certification, including processing paperwork & payment of fees on behalf of owner: $100 initial, $50 per additional

Maintenance Coordination

We have our own Maintenance Department to keep costs down. We also coordinate with licensed & insured vendors when necessary to take care of repairs and maintenance items on your property: 10%

Gold

100% Lease Fee
10% Management Fee

Rent Analysis

We look at different factors to give you the best rental price for your property

Listing & Marketing

We market your property to tenants and handle all the inquiries and showings

Tenant Screening & Placement

Credit and eviction background screening

Lease Preparation

We'll prepare a strong lease that will protect you as a landlord

Financial Reporting

Year-end Statement & 1099

Rent Collection

Includes dealing with tenants who don't pay on time or who do not pay at all.

Accounting

Detailed monthly owner statements so you can stay on top of your cashflow

Move-out Inspections

Detailed inspection with photos

Serving Notices

If there is a need to serve a notice to your tenant, our team will ensure we meet the legal deadlines and file the proper paperwork

Tenant Correspondence

Any and all correspondence related to the tenancy will be handled by PPM

Handling Security Deposits

We'll handle all security deposit related responsibilities which includes holding it in a proper escrow account, making proper deductions, and processing returns or disputes.

24/7 Emergency Line

Tenants can rest assured that they can call us for emergency maintenance concerns

Annual Inspections

Annual preventative maintenance check to mitigate liability and future potential damage to property

Annual Admin Fee

Basic admin costs for closing out the end of the year

Annual FTB Compliance Fee

Property owners who live out of California are subject to quarterly withholding as required by the Franchise Tax Board. (Note: we are able to get exemptions to this requirement for many of our out of state owners)

Owner Requested Inspections


Lease Extension

Costs associated with resigning a new lease with a current tenant: $100

Close Out File

Prep for closing out a clients file: $150

New Property with Existing Tenant

When taking on a new property PPM will sign up the tenant on our lease agreement and have the tenant complete a new application: $250

Santa Cruz City Inspection

PPM will meet the City Inspector and/or perform self-certification, including processing paperwork & payment of fees on behalf of owner: $50

Maintenance Coordination

We have our own Maintenance Department to keep costs down. We also coordinate with licensed & insured vendors when necessary to take care of repairs and maintenance items on your property: 10% ($500 cap)

Just wanted to check in, as we just got the deposit, which looks all fine and clear. So, we want to say goodbye and thank you guys for the friendly and professional service! It was a pleasure working with all of you and we want to wish you a great New Year ahead!

Maria and Jack

Why Choose Portola to Manage Your Pleasure Point Property?

Transparent Pricing. Quality Services.

Santa Cruz property management services don’t have to break the bank, but don’t make the mistake of settling for the cheapest. When it comes to taking care of your most valuable asset, you get what you pay for. You want high quality services when it comes to your rental property. Our fees are competitive and fair.

We help owners maximize their investment income through smart management of their rentals. We take pride in our work and in making your life as an owner/investor easy. We stay on top of the law so as to protect you and manage risks.

Please look at the services we offer and give us a call to discuss your particular needs. We look forward to earning your business and becoming your Trusted Business Partner!

Areas We Serve

We serve all of Santa Cruz County including:

Santa Cruz
Capitola
Aptos
La Selva Beach
Scotts Valley
Watsonville

National Association of Residential Property Managers logo/badge
Equal Housing Opportunity logo/badge
Good Times -Best 2014 logo/badge
Good Times -Best 2014 logo/badge

What People Are Saying About Us

4.8/5
4.8 /5
43 Reviews

Survey
5.0/5
May 16, 2022
Portola Property Management Louise
Thank you.
Survey
5.0/5
May 16, 2022
Portola Property Management Cary
Excellent maintenance practices and friendly staff.
Google
5.0/5
May 16, 2022
Google Portola Property Management Raider
Saving me money, grey hair,ulcers,trouble,time .....they guys let me sleep nights and NOT WORRY about tenants or leaks or….ANYTHING!!
Google
5.0/5
May 16, 2022
Google Portola Property Management Josh
Portola has managed our condo for a few years. They were very helpful in managing some renovations. Bookkeeping is prompt and well documented. We have been very happy with their services.
Survey
5.0/5
Apr 24, 2022
Portola Property Management Robert
We had a very pleasant experience at 204 Vista Prieta Court for 5 years....The management team did a good job with solving problems as soon as possible....Carissa did an excellent job of taking over when Sue and Kelly left......Thank You for all you did......You all take care!!
Survey
5.0/5
Apr 23, 2022
Portola Property Management Arnoldus
Perfect
Survey
5.0/5
Apr 22, 2022
Portola Property Management Ascencion
Laura Gide me exactly as i need thanks Laura i wish she work for me
Survey
5.0/5
Apr 19, 2022
Portola Property Management Dustin
The vendor did a great job, and was happy with the work and the amount of time it took to finish the job.
Survey
5.0/5
Feb 19, 2022
Portola Property Management Marie
The maintenance man worked quickly to resolve the issue.
Survey
5.0/5
Feb 17, 2022
Portola Property Management Reynaldo
The repair was done quick to my satisfaction.
Survey
4.0/5
Feb 16, 2022
Portola Property Management Staci
Karissa is great!
Google
5.0/5
Jan 13, 2022
Google Portola Property Management Sylvia
Great people to do business with, fast and friendly, Happy new year!!
Google
5.0/5
Jan 5, 2022
Google Portola Property Management SC
We have rented with PPM for over 2 years and they have been great to rent from. They are very responsive with maintenance requests. The portal they utilize for rent payments and maintenance requests is easy to use. We highly recommend renting with Portola Property management!
Survey
5.0/5
Dec 19, 2021
Portola Property Management Stacey
We have really enjoyed renting through Portola property management. They respond quickly to anything needed!
Google
5.0/5
Dec 7, 2021
Google Portola Property Management Michele
Portola Property Management has been very responsive and through in all aspects of our professional interactions and communication. They have helped guide and update us through this pandemic. We recently had a very challenging tenant and they focused on the big picture while being very concerned with our needs.
Google
5.0/5
Dec 1, 2021
Google Portola Property Management Ramona
Deposits are always on time. Details are also on time.
Google
5.0/5
Nov 27, 2021
Google Portola Property Management Dori
Whenever I’ve had a question or a problem concerning our property, a call or an email to “client care” resolved my concerns within the day.
Survey
5.0/5
Nov 23, 2021
Portola Property Management Ron
Fast, efficient service - thanks.
Survey
4.0/5
Nov 23, 2021
Portola Property Management Jimmy
Thanks for fixing the mailbox.
Google
5.0/5
Nov 23, 2021
Google Portola Property Management Tricia
Carissa at Portola Management does a great job making sure that my tenants get what they need in a timely manner.
Google
5.0/5
Nov 23, 2021
Google Portola Property Management Will
Portola Property Management is best of class. As an owner, engaging their services for property management, they have been ahead of me in virtually every idea or suggestion, not only having done what I've suggested, but gone beyond. I happily endorse them as an outstanding company to work with, and hope to work with them more in the future. Bravo!
Survey
5.0/5
Nov 15, 2021
Portola Property Management Nicholas
We appreciate Sue, Fred and and the rest of the team at Portola Property management. They have always been kind and professional when dealing with our lease renewal every year. Wishing everyone over there a happy holidays! Happy to post a five star review on Yelp if that helps : ) ~ Nick and Valerie
Survey
5.0/5
Nov 10, 2021
Portola Property Management Suzanne
It was very pleasant and did a good job.
Google
4.0/5
Apr 16, 2019
Google Portola Property Management Kathleen
I just was very impressed by the way I was greeted and welcomed by the agent, Kelly, today as I arrived to see 2 of (PPM's) properties for rent. I've been looking for a place to rent for over 8 months because I selling my home of 26 years and besides being in an already stressful situation,the additional stress of going back to becoming a "renter"again after 27 years, had me more than a bit worried about my future after being a homeowner. I was pleasantly surprised when I walked into the duplexes, that I'd had my eye on for 6 months,because I thought they had been already rented because they stopped being listed! I was thrilled to find out they were back on the market and the owner had done a beautiful renovation and upgrade on both units! I applying ASAP hoping for a chance to start a new chapter in my life with confidence that I'll be safe and comfortable in one of these properties for a long time to come.
Google
5.0/5
Feb 15, 2017
Google Portola Property Management Mark
We lived in a house managed by Portola for about three years. We have never experienced a more professional and responsive team. Often there is some degree of discussion about a broken part or repair here or there, but Portola seemed to have the tenants' best interests in mind and usually had workmen here to fix something very quickly, no questions asked. The online portal for reporting such issues is also fantastic - especially since problems tend to never happen during the business hours. HIGHLY RECOMMEND.

Community Affiliations

Portola Property Management has had the opportunity to make charitable donations and/or partner with the following organizations:

Community Affiliations of Portola Property Management

We Do Business in Accordance with the Federal Fair Housing Law which states it is illegal to Discriminate Against Any Person Because of Race, Color, Religion, Sex, Handicap, Familial Status, National Origin, or Sexual Orientation.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Portola Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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Portola Property Management

1210 Brommer St,
Santa Cruz, CA 95062
(831) 475-1355 | (831) 475-1428
rentals@portolarentals.com
After-Hours Emergency: (831) 621-1888
CA DRE #02124826

Affiliated Companies:
Real Estate Connections: San Jose Property Management
Sunburst Properties: Sacramento Property Management