(831) 475-1355 After-Hours Emergency: (831) 621-1888

Property Management Learning Center

Property Management Resources

Portola Property Management is here to be your local resource for Santa Cruz rental properties.

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We have a number of educational blogs and articles that can help you be a better landlord and smarter investor. Check out the information we share in this Santa Cruz property management blog, and let us know if you would like us to address a particular topic in a future blog.

Property Management Coaching

If you’re a property manager or a landlord struggling to keep your business running, we understand.

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You likely purchased investment properties or a property management company to make your life easier. Is it? Kathleen Richards, the Property Management Coach, has been in your shoes. She can partner with you to systemize your process and help you work smarter – not harder. Contact the Property Management Coach.

Classes and Seminars

We offer landlord classes every summer and fall. If you’re a landlord or thinking about buying rental real estate, come to one of these classes.

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We’ll talk about your legal obligations, how to advertise and find tenants, and what you need to do when writing a great lease.

What are Santa Cruz Tenants Responsible For in a Rental Property?

What are Santa Cruz Tenants Responsible For in a Rental Property?

Properly maintaining a safe, habitable, and enjoyable rental home is a shared responsibility between tenants and their landlords. Property managers do a good job of facilitating the things that need to be done while maintaining a home. Today, we want to look at the items that fall into your tenant’s pool of responsibilities. When something needs to be fixed, how should you handle it if it’s your tenant’s responsibility?

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Just wanted to check in, as we just got the deposit, which looks all fine and clear. So, we want to say goodbye and thank you guys for the friendly and professional service! It was a pleasure working with all of you and we want to wish you a great New Year ahead!

Maria And Jack

Areas We Serve

We serve all of Santa Cruz County including:

Santa Cruz
Capitola
Aptos
La Selva Beach
Scotts Valley
Watsonville

National Association of Residential Property Managers logo/badge
Equal Housing Opportunity logo/badge
Good Times -Best 2014 logo/badge
Good Times -Best 2014 logo/badge

What People Are Saying About Us

4.8/5
4.8 /5
42 Reviews

Survey
5.0/5
May 16, 2022
Portola Property Management Louise
Thank you.
Survey
5.0/5
May 16, 2022
Portola Property Management Cary
Excellent maintenance practices and friendly staff.
Google
5.0/5
May 16, 2022
Google Portola Property Management Raider
Saving me money, grey hair,ulcers,trouble,time .....they guys let me sleep nights and NOT WORRY about tenants or leaks or….ANYTHING!!
Google
5.0/5
May 16, 2022
Google Portola Property Management Josh
Portola has managed our condo for a few years. They were very helpful in managing some renovations. Bookkeeping is prompt and well documented. We have been very happy with their services.
Survey
5.0/5
Apr 24, 2022
Portola Property Management Robert
We had a very pleasant experience at 204 Vista Prieta Court for 5 years....The management team did a good job with solving problems as soon as possible....Carissa did an excellent job of taking over when Sue and Kelly left......Thank You for all you did......You all take care!!
Survey
5.0/5
Apr 23, 2022
Portola Property Management Arnoldus
Perfect
Survey
5.0/5
Apr 22, 2022
Portola Property Management Ascencion
Laura Gide me exactly as i need thanks Laura i wish she work for me
Survey
5.0/5
Apr 19, 2022
Portola Property Management Dustin
The vendor did a great job, and was happy with the work and the amount of time it took to finish the job.
Survey
5.0/5
Feb 19, 2022
Portola Property Management Marie
The maintenance man worked quickly to resolve the issue.
Survey
5.0/5
Feb 17, 2022
Portola Property Management Reynaldo
The repair was done quick to my satisfaction.
Survey
4.0/5
Feb 16, 2022
Portola Property Management Staci
Karissa is great!
Google
5.0/5
Jan 13, 2022
Google Portola Property Management Sylvia
Great people to do business with, fast and friendly, Happy new year!!
Google
5.0/5
Jan 5, 2022
Google Portola Property Management SC
We have rented with PPM for over 2 years and they have been great to rent from. They are very responsive with maintenance requests. The portal they utilize for rent payments and maintenance requests is easy to use. We highly recommend renting with Portola Property management!
Survey
5.0/5
Dec 19, 2021
Portola Property Management Stacey
We have really enjoyed renting through Portola property management. They respond quickly to anything needed!
Google
5.0/5
Dec 7, 2021
Google Portola Property Management Michele
Portola Property Management has been very responsive and through in all aspects of our professional interactions and communication. They have helped guide and update us through this pandemic. We recently had a very challenging tenant and they focused on the big picture while being very concerned with our needs.
Google
5.0/5
Dec 1, 2021
Google Portola Property Management Ramona
Deposits are always on time. Details are also on time.
Google
5.0/5
Nov 27, 2021
Google Portola Property Management Dori
Whenever I’ve had a question or a problem concerning our property, a call or an email to “client care” resolved my concerns within the day.
Survey
5.0/5
Nov 23, 2021
Portola Property Management Ron
Fast, efficient service - thanks.
Survey
4.0/5
Nov 23, 2021
Portola Property Management Jimmy
Thanks for fixing the mailbox.
Google
5.0/5
Nov 23, 2021
Google Portola Property Management Tricia
Carissa at Portola Management does a great job making sure that my tenants get what they need in a timely manner.
Survey
5.0/5
Nov 15, 2021
Portola Property Management Nicholas
We appreciate Sue, Fred and and the rest of the team at Portola Property management. They have always been kind and professional when dealing with our lease renewal every year. Wishing everyone over there a happy holidays! Happy to post a five star review on Yelp if that helps : ) ~ Nick and Valerie
Survey
5.0/5
Nov 10, 2021
Portola Property Management Suzanne
It was very pleasant and did a good job.
Google
4.0/5
Apr 16, 2019
Google Portola Property Management Kathleen
I just was very impressed by the way I was greeted and welcomed by the agent, Kelly, today as I arrived to see 2 of (PPM's) properties for rent. I've been looking for a place to rent for over 8 months because I selling my home of 26 years and besides being in an already stressful situation,the additional stress of going back to becoming a "renter"again after 27 years, had me more than a bit worried about my future after being a homeowner. I was pleasantly surprised when I walked into the duplexes, that I'd had my eye on for 6 months,because I thought they had been already rented because they stopped being listed! I was thrilled to find out they were back on the market and the owner had done a beautiful renovation and upgrade on both units! I applying ASAP hoping for a chance to start a new chapter in my life with confidence that I'll be safe and comfortable in one of these properties for a long time to come.
Google
5.0/5
Feb 15, 2017
Google Portola Property Management Mark
We lived in a house managed by Portola for about three years. We have never experienced a more professional and responsive team. Often there is some degree of discussion about a broken part or repair here or there, but Portola seemed to have the tenants' best interests in mind and usually had workmen here to fix something very quickly, no questions asked. The online portal for reporting such issues is also fantastic - especially since problems tend to never happen during the business hours. HIGHLY RECOMMEND.
Google
5.0/5
May 28, 2015
Google Portola Property Management Stacy
First class company, I would highly recommend.

Community Affiliations

Portola Property Management has had the opportunity to make charitable donations and/or partner with the following organizations:

Community Affiliations of Portola Property Management

We Do Business in Accordance with the Federal Fair Housing Law which states it is illegal to Discriminate Against Any Person Because of Race, Color, Religion, Sex, Handicap, Familial Status, National Origin, or Sexual Orientation.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Portola Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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Portola Property Management

1210 Brommer St,
Santa Cruz, CA 95062
(831) 475-1355 | (831) 475-1428
rentals@portolarentals.com
After-Hours Emergency: (831) 621-1888
CA DRE #02124826

Affiliated Companies:
Real Estate Connections: San Jose Property Management
Sunburst Properties: Sacramento Property Management