(831) 475-1355 After-Hours Emergency: (888) 315-7713

Our Pet Program

We are proud to share with you our very successful Pet Program!

I understand and agree that by applying for this property I will create a: (1) NO PET PROFILE, or (2) PET/ ANIMAL PROFILE by visiting: https://portolarentals.petscreening.com and pay the application processing fee. Application fee: $20 per pet/animal; tenants with no pets or service animals are free of charge. Your rental application with Portola Property Management will not be processed until this profile is complete. If approved as a tenant, a fee of $25/pet is due monthly with the rent payment.

Kathleen started this program to create more pet friendly housing for tenants, while also soothing any worries property owners may have about accepting pets.

We meet all pets before they move in. Upon approval, an additional $250 per pet is added to the tenant’s security deposit. Twice a year, a representative from Portola Property Management will complete a visual walkthrough of the home. The tenant fee for this is $50 per walkthrough at a total of $100 per year. It is VERY rare that we find any issues in the home, but if found, tenants must correct it at that time. When great tenants find great pet friendly housing, they tend to stay long term.

We take pride in offering about 50% pet friendly housing!

You can meet some of our furry tenants below.

charlie tiger

Charlie Tiger

Interests: Daily Siesta, performs head butt tricks, and enjoys the finer things in life such as Pate.

Portola Property Management: Pet Program: Dog Name: Blue

Blue

Interests: play tug of war. Blue is social and happiest being the center of attention
Portola Property Management: Pet Program: Dog Name: Guero

Guero

Portola Property Management: Pet Program: Dog Name: Peanut Butter and Jelly

Peanut Butter and Jelly

Interests: loves to cuddle up in a warm spot.
Portola Property Management: Pet Program: Dog Name: Roman

Roman

Interests: Running on the beach.
Portola Property Management: Pet Program: Cat Name: Mollie

Mollie

Interests: Going to the groomers and napping in the sun.
Portola Property Management: Pet Program: Cat Name: Mittens

Mittens

Interests: hunting for critters, playing with my favorite toys, purring on my owner’s lap and looking pretty.
Portola Property Management: Pet Program: Dog Name: Max

Max

Interests: Modeling, helping Santa when called upon, love kids of all ages
Portola Property Management: Pet Program: Dog Name: Maggie

Maggie

Interests: Where’s the bird…I love being active, running, retrieving, swimming, jumping you name it. I am most happy outside but enjoy curling up on my bed and relaxing at the end of
Portola Property Management: Pet Program: Dog Name: Kale

Kale

Interests: Cuddle, Sleep, Run in the forest, and Sun Bathe on the beach.
Portola Property Management: Pet Program: Dogs Name: Jack & Jill

Jack & Jill

Interests: Chasing birds, retrieving balls and getting massages.
Portola Property Management: Pet Program: Cat Name: Hot Sauce

Hot Sauce

Interests: Hunting socks.
Portola Property Management: Pet Program: Dog Name: Daphne

Daphne

Interests: Going for long walks on the beach, sleeping by the fire, listening to music.

Areas We Serve

We serve all of Santa Cruz County including:

Santa Cruz
Capitola
Aptos
La Selva Beach
Scotts Valley
Watsonville

National Association of Residential Property Managers logo/badge
Equal Housing Opportunity logo/badge
Good Times -Best 2014 logo/badge
Good Times -Best 2014 logo/badge

What People Are Saying About Us

4.8/5
4.8 /5
47 Reviews

Survey
5.0/5
Jul 27, 2022
Portola Property Management James
Portola Property managers were attentive to our needs, and it has been a pleasure working with them during our move in. The house is clean and tidy, A couple of small repairs were needed, and they were performed by a very friendly handyman (Mike). We are very happy in our new home.
Survey
4.0/5
Jul 14, 2022
Portola Property Management Ron
I was very happy with the process to get my leaking hot water tank replaced. I was able to do it through the property management website and the job was completed very fast. Communicating with the management company has been an issue in the past when I was applying for my lease but I believe their lack of response was due to them being overwhelmed during COVID.
Survey
4.0/5
Jun 19, 2022
Portola Property Management JC
Been at this rental for years, very happy
Google
5.0/5
Jun 6, 2022
Google Portola Property Management Shelly
Rented from Portola, they were a good rental company . Zero complaints.Portola helped get into my place, that I love, early pandemic, with very little complications...in a very complicated time. Carissa, was fabulous with me and doing everything to help me get in on a timely basis, im disabled, so this was huge for me..* Thank you Carissa* So, a big shout out to her and the company!
Google
5.0/5
May 24, 2022
Google Portola Property Management Tricia
Carissa at Portola Management does a great job making sure that my tenants get what they need in a timely manner.
Survey
4.0/5
May 19, 2022
Portola Property Management Shelly
Not any problems with Portola. They did a good job getting me a home during the beginning of the pandemic. No complaints! Friendly staff
Google
5.0/5
May 19, 2022
Google Portola Property Management Bob
PPM has always handled our property very well. Since we live 1000 miles away, it's nice to have someone local to solve any problems and keep things current.
Survey
5.0/5
May 16, 2022
Portola Property Management Louise
Thank you.
Survey
5.0/5
May 16, 2022
Portola Property Management Cary
Excellent maintenance practices and friendly staff.
Google
5.0/5
May 16, 2022
Google Portola Property Management Josh
Portola has managed our condo for a few years. They were very helpful in managing some renovations. Bookkeeping is prompt and well documented. We have been very happy with their services.
Google
5.0/5
May 16, 2022
Google Portola Property Management Stephen
Saving me money, grey hair,ulcers,trouble,time .....they guys let me sleep nights and NOT WORRY about tenants or leaks or….ANYTHING!!
Survey
5.0/5
Apr 24, 2022
Portola Property Management Robert
We had a very pleasant experience at 204 Vista Prieta Court for 5 years....The management team did a good job with solving problems as soon as possible....Carissa did an excellent job of taking over when Sue and Kelly left......Thank You for all you did......You all take care!!
Survey
5.0/5
Apr 23, 2022
Portola Property Management Arnoldus
Perfect
Survey
5.0/5
Apr 22, 2022
Portola Property Management Ascencion
Laura Gide me exactly as i need thanks Laura i wish she work for me
Survey
5.0/5
Apr 19, 2022
Portola Property Management Dustin
The vendor did a great job, and was happy with the work and the amount of time it took to finish the job.
Survey
5.0/5
Feb 19, 2022
Portola Property Management Marie
The maintenance man worked quickly to resolve the issue.
Survey
5.0/5
Feb 17, 2022
Portola Property Management Reynaldo
The repair was done quick to my satisfaction.
Survey
4.0/5
Feb 16, 2022
Portola Property Management Staci
Karissa is great!
Google
5.0/5
Jan 13, 2022
Google Portola Property Management Sylvia
Great people to do business with, fast and friendly, Happy new year!!
Google
5.0/5
Jan 5, 2022
Google Portola Property Management SC
We have rented with PPM for over 2 years and they have been great to rent from. They are very responsive with maintenance requests. The portal they utilize for rent payments and maintenance requests is easy to use. We highly recommend renting with Portola Property management!
Survey
5.0/5
Dec 19, 2021
Portola Property Management Stacey
We have really enjoyed renting through Portola property management. They respond quickly to anything needed!
Google
5.0/5
Dec 7, 2021
Google Portola Property Management Michele
Portola Property Management has been very responsive and through in all aspects of our professional interactions and communication. They have helped guide and update us through this pandemic. We recently had a very challenging tenant and they focused on the big picture while being very concerned with our needs.
Google
5.0/5
Nov 27, 2021
Google Portola Property Management Dori
Whenever I’ve had a question or a problem concerning our property, a call or an email to “client care” resolved my concerns within the day.
Survey
5.0/5
Nov 23, 2021
Portola Property Management Ron
Fast, efficient service - thanks.
Survey
4.0/5
Nov 23, 2021
Portola Property Management Jimmy
Thanks for fixing the mailbox.

Community Affiliations

Portola Property Management has had the opportunity to make charitable donations and/or partner with the following organizations:

Community Affiliations of Portola Property Management

We Do Business in Accordance with the Federal Fair Housing Law which states it is illegal to Discriminate Against Any Person Because of Race, Color, Religion, Sex, Handicap, Familial Status, National Origin, or Sexual Orientation.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Portola Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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Portola Property Management

1210 Brommer St,
Santa Cruz, CA 95062
(831) 475-1355 | (831) 475-1428
rentals@portolarentals.com
After-Hours Emergency: (888) 315-7713
CA DRE #02124826

Affiliated Companies:
Real Estate Connections: San Jose Property Management
Sunburst Properties: Sacramento Property Management