Contact Portola Property Management

Great people to do business with, fast and friendly, Happy new year!!

We have rented with PPM for over 2 years and they have been great to rent from. They are very responsive with maintenance requests. The portal they utilize for rent payments and maintenance requests is easy to use. We highly recommend renting with Portola Property management!

We have really enjoyed renting through Portola property management. They respond quickly to anything needed!

Portola Property Management has been very responsive and through in all aspects of our professional interactions and communication. They have helped guide and update us through this pandemic. We recently had a very challenging tenant and they focused on the big picture while being very concerned with our needs.

Deposits are always on time. Details are also on time.

Whenever I’ve had a question or a problem concerning our property, a call or an email to “client care” resolved my concerns within the day.

Fast, efficient service - thanks.

Thanks for fixing the mailbox.

Portola Property Management is best of class. As an owner, engaging their services for property management, they have been ahead of me in virtually every idea or suggestion, not only having done what I've suggested, but gone beyond. I happily endorse them as an outstanding company to work with, and hope to work with them more in the future. Bravo!

Carissa at Portola Management does a great job making sure that my tenants get what they need in a timely manner.

We appreciate Sue, Fred and and the rest of the team at Portola Property management. They have always been kind and professional when dealing with our lease renewal every year. Wishing everyone over there a happy holidays! Happy to post a five star review on Yelp if that helps : ) ~ Nick and Valerie

It was very pleasant and did a good job.

I just was very impressed by the way I was greeted and welcomed by the agent, Kelly, today as I arrived to see 2 of (PPM's) properties for rent. I've been looking for a place to rent for over 8 months because I selling my home of 26 years and besides being in an already stressful situation,the additional stress of going back to becoming a "renter"again after 27 years, had me more than a bit worried about my future after being a homeowner. I was pleasantly surprised when I walked into the duplexes, that I'd had my eye on for 6 months,because I thought they had been already rented because they stopped being listed! I was thrilled to find out they were back on the market and the owner had done a beautiful renovation and upgrade on both units! I applying ASAP hoping for a chance to start a new chapter in my life with confidence that I'll be safe and comfortable in one of these properties for a long time to come.

We lived in a house managed by Portola for about three years. We have never experienced a more professional and responsive team. Often there is some degree of discussion about a broken part or repair here or there, but Portola seemed to have the tenants' best interests in mind and usually had workmen here to fix something very quickly, no questions asked. The online portal for reporting such issues is also fantastic - especially since problems tend to never happen during the business hours. HIGHLY RECOMMEND.

First class company, I would highly recommend.

We have used Portola Management for tenant placement and consultation for many years. Kathleen has always been available with professional advise and exemplary service. We will continue to use her valuable services in the future.

I currently rent from this company. The application process was simple and straightforward. We've had a few minor maintenance issues, which have been promptly and professionally addressed. It's very refreshing to work with a property management service as well-organized and responsive as this group is.

Great company to rent under! They are very quick to respond to questions and once you have landed a place to rent - they are most helpful in helping you organize all the paperwork and formalities! It's the small things that make PPM special - they truly are just as excited as you are when you move in to your new place!

Portola Property Management took the headache (and pain) out of renting. After conducting renter interviews myself and ending up with several poor (and expensive) renters, a friend recommended PPM and I got smart. Kathleen and her team were professional, efficient and quick. The tenants they found have been excellent: clean, quiet, respectful of other tenants, pay rent on time, and no more calls from the police in the middle of the night! I literally sleep better thanks to PPM. I highly recommend Portola Property Mgmt. - you'll sleep better too!

I have friends who are landlords, and I have recommended that they reach out to Portola Property Management if they are looking for a property manager. I think the staff does a good job of balancing the needs of both the tenant and landlord.

Always very quick to respond to my needs and maintenance requests, Portola Property Management has been a very professional rental management company to work with. They had a great list of homes and ones identified as pet friendly, which was perfect for my wife and I and our two dogs. The home we have is awesome, and we couldn't have asked for a better situation in Santa Cruz!

I enjoy renting from Portola Property. They are always friendly and any service request I submit is promptly answered.

From the very beginning, the application process was clear and left few questions. The staff was friendly, yet very professional. They were most welcoming. A couple areas that needed attention and repair, since moving in were handled with expediency and efficiency. Upon moving in, I did have to attend to some cleaning details that had been perhaps overlooked before my arrival. But overall, I love my place and am happy to be living here.

Portola property management was very helpful to me and my wife over the years that we lived in the Santa Cruz area. For over three years, they promptly responded to our phone calls and found various ways to address our concerns. There was always a smile from them when we dropped off our rent and make us feel very welcome in the Santa Cruz area. There are a lot of bad people to rent from out there, but Portola Property Management is thankfully one of the good guys!

I was a tenant with portola property management for a year. They were always very nice and helpful. we had no issues for the entire year which never happens.