(831) 475-1355 After-Hours Emergency: (888) 315-7713

Capitola Property Management Professionals

Owning rental real estate can be a lucrative and rewarding experience. It can also be a bit of a hassle. Keeping tenants happy, maintaining your home, and staying up to date on the changing laws and requirements in California is challenging, especially if you’re busy and especially if you’re inexperienced.

Instead of trying to juggle all the never-ending responsibilities that come with owning investment property, let the talented and experienced Capitola property management leaders lend a hand. At Portola Property Management, we have been involved in the local real estate market for years. We study the trends and we follow the changing legal landscape. We know what properties are renting for and what tenants are requiring. We have relationships with local vendors and contractors.

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Get to know our team and how we can help you. After working with Portola Property Management, you’ll find that your Capitola rental property is earning more, and your tenants are having a better rental experience.

Capitola Property Management Services for Owners and Investors

Capitola Tenant Placement

Placing high quality tenants in your rental property is our specialty. You won’t have to worry about placing ads, taking pictures, showing your home, or hunting down an application and a lease that’s compliant and comprehensive.

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Our leasing process includes preparing the property for the rental market, taking great marketing photos and launching an online advertising campaign, tenant showings, and providing rental criteria and applications to interested tenants.

After we receive applications, we begin to screen them for financial stability, income, background, and rental history. Our process is thorough and includes checking national court records and talking to current and former landlords. We won’t skip steps when it comes to placing a tenant.

By the time we’re ready to place a tenant; we’ve collected the move-in funds, gone over the lease in detail, and inspected your property to document its condition. We can handle all of it expertly and efficiently.

Working with owners in and around Capitola, including Capitola Beach, Depot Hill, and Jewel Box.

Routine and Emergency Rental Property Maintenance

Our approach to maintenance follows two priorities: protecting the condition and value of your home, and keeping your costs in check. We have our own in-house maintenance team at Portola, which allows for quick responses and more affordable work.

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When there’s a repair or project that requires expertise that’s deeper than ours, we don’t hesitate to contact one of our preferred vendors. We have excellent relationships with some of the best contractors in and around Capitola.

We have systemized our maintenance process to keep it efficient and responsive. Tenants make their routine requests online, allowing us to document every step and track every action. You can follow along by accessing information on your own online portal.

No repairs over $500 will be made without your prior authorization. Your Portola team will take the steps necessary to handle smaller, more routine repairs. We’ll also keep an eye on preventative maintenance so we can avoid larger and more complicated expenses and repairs in the future.

Working on maintaining homes in Capitola neighborhoods, including zip code 95010.

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Providing Rental Property Protection

Our property management plans are customized and personal to ensure you’re receiving the services you need and the support that you want. We’re here to protect your ROI and the condition of your investment.

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In addition to placing great tenants, inspecting your home carefully and enforcing your lease, we also pay attention to all the existing and pending laws in California and nationwide. We offer our owners concierge services, including taking care of your home while it’s vacant or you’re away.

Our team takes a unique approach to protecting your home from damage, disputes, and financial loss. Any tenants with pets are required to pay for a Pet Program, which includes pet inspections and screening. We offer our owners the best and most consistent legal forms, including leases, which are up to date and legally enforceable in California.

Rent Range Stacked Neutral Report

How Much Can You Earn on Your Capitola Investment Property?

Not sure about the rental value of your investment property?

We are intentional about pricing your property. We know that the right price attracts the best tenants and limits your vacancy costs. We use our experience in the market and our access to extensive technology and data to arrive at a price range that’s both competitive and profitable. Don’t list your property without asking us for help in pricing it first.

Just wanted to check in, as we just got the deposit, which looks all fine and clear. So, we want to say goodbye and thank you guys for the friendly and professional service! It was a pleasure working with all of you and we want to wish you a great New Year ahead!

Maria and Jack

How Much Does Santa Cruz Property Management Cost?

Give us a call to learn more about our pricing options.

Leasing Only Service
Silver
Gold
Leasing Fee 70% of 1 Month's Rent 1/2 of 1 Month's Rent 1/2 of 1 Month's Rent
Monthly Management Fee No Monthly Fee 7% 9%
Rent Analysis
Listing & Marketing
Tenant Screening & Placement
Lease Preparation
Financial Reporting
Rent Collection
Accounting
Move-out Inspections
Serving Notices
Tenant Correspondence
Handling Security Deposits
24/7 Emergency Line
Eviction Coordination
Annual Inspections $100 initial, $50 per additional
Annual Admin Fee $60
Annual FTB Compliance Fee $125
Owner Requested Inspections $100 $50
Lease Extension $100 $100
Close Out File $300 $150
New Property with Existing Tenant $500 $250
Santa Cruz City Inspection $100 initial, $50 per additional $50
Maintenance Coordination 10% 10% 10% ($500 cap)

Leasing Only Service

70% of 1 Month's Rent Lease Fee
No Monthly Fee

Rent Analysis

We look at different factors to give you the best rental price for your property

Listing & Marketing

We market your property to tenants and handle all the inquiries and showings

Tenant Screening & Placement

Credit and eviction background screening

Lease Preparation

We'll prepare a strong lease that will protect you as a landlord

Silver

1/2 of 1 Month's Rent
7% Management Fee

Rent Analysis

We look at different factors to give you the best rental price for your property

Listing & Marketing

We market your property to tenants and handle all the inquiries and showings

Tenant Screening & Placement

Credit and eviction background screening

Lease Preparation

We'll prepare a strong lease that will protect you as a landlord

Financial Reporting

Year-end Statement & 1099

Rent Collection

Includes dealing with tenants who don't pay on time or who do not pay at all.

Accounting

Detailed monthly owner statements so you can stay on top of your cashflow

Move-out Inspections

Detailed inspection with photos

Serving Notices

If there is a need to serve a notice to your tenant, our team will ensure we meet the legal deadlines and file the proper paperwork

Tenant Correspondence

Any and all correspondence related to the tenancy will be handled by PPM

Handling Security Deposits

We'll handle all security deposit related responsibilities which includes holding it in a proper escrow account, making proper deductions, and processing returns or disputes.

Eviction Coordination

Should there be a need to evict a tenant, we'll coordinate with our attorney to ensure legal compliance

24/7 Emergency Line

Tenants can rest assured that they can call us for emergency maintenance concerns

Annual Inspections

Annual preventative maintenance check to mitigate liability and future potential damage to property: $100 initial, $50 per additional

Annual Admin Fee

Basic admin costs for closing out the end of the year: $60

Annual FTB Compliance Fee

Property owners who live out of California are subject to quarterly withholding as required by the Franchise Tax Board. (Note: we are able to get exemptions to this requirement for many of our out of state owners)

Owner Requested Inspections


Lease Extension

Costs associated with resigning a new lease with a current tenant: $100

Close Out File

Prep for closing out a clients file: $300

New Property with Existing Tenant

When taking on a new property PPM will sign up the tenant on our lease agreement and have the tenant complete a new application: $500

Santa Cruz City Inspection

PPM will meet the City Inspector and/or perform self-certification, including processing paperwork & payment of fees on behalf of owner: $100 initial, $50 per additional

Maintenance Coordination

We have our own Maintenance Department to keep costs down. We also coordinate with licensed & insured vendors when necessary to take care of repairs and maintenance items on your property: 10%

Gold

100% Lease Fee
10% Management Fee

Rent Analysis

We look at different factors to give you the best rental price for your property

Listing & Marketing

We market your property to tenants and handle all the inquiries and showings

Tenant Screening & Placement

Credit and eviction background screening

Lease Preparation

We'll prepare a strong lease that will protect you as a landlord

Financial Reporting

Year-end Statement & 1099

Rent Collection

Includes dealing with tenants who don't pay on time or who do not pay at all.

Accounting

Detailed monthly owner statements so you can stay on top of your cashflow

Move-out Inspections

Detailed inspection with photos

Serving Notices

If there is a need to serve a notice to your tenant, our team will ensure we meet the legal deadlines and file the proper paperwork

Tenant Correspondence

Any and all correspondence related to the tenancy will be handled by PPM

Handling Security Deposits

We'll handle all security deposit related responsibilities which includes holding it in a proper escrow account, making proper deductions, and processing returns or disputes.

24/7 Emergency Line

Tenants can rest assured that they can call us for emergency maintenance concerns

Annual Inspections

Annual preventative maintenance check to mitigate liability and future potential damage to property

Annual Admin Fee

Basic admin costs for closing out the end of the year

Annual FTB Compliance Fee

Property owners who live out of California are subject to quarterly withholding as required by the Franchise Tax Board. (Note: we are able to get exemptions to this requirement for many of our out of state owners)

Owner Requested Inspections


Lease Extension

Costs associated with resigning a new lease with a current tenant: $100

Close Out File

Prep for closing out a clients file: $150

New Property with Existing Tenant

When taking on a new property PPM will sign up the tenant on our lease agreement and have the tenant complete a new application: $250

Santa Cruz City Inspection

PPM will meet the City Inspector and/or perform self-certification, including processing paperwork & payment of fees on behalf of owner: $50

Maintenance Coordination

We have our own Maintenance Department to keep costs down. We also coordinate with licensed & insured vendors when necessary to take care of repairs and maintenance items on your property: 10% ($500 cap)

Here’s What We Generally Charge:

N

Tenant Placement Only:

70 percent of one full month’s rent, plus advertising costs

N

Tenant Placement with Full Service Management:

50 percent of one full month’s rent, plus advertising costs

N

Full Service Management:

Usually between 8 and 10 percent of the monthly rent collected. Talk to us – this fee often depends on your property and a number of other factors.

N

Maintenance Services:

10 percent coordination fee on work done by outside vendors ($250 maximum).
No coordination fee on work provided by in-house maintenance manager.

Working with Portola Property Management

We take the time to get to know our owners and our tenants and to provide personal management plans that meet your needs and exceed your expectations. Our services are not the cheapest in town, but they are the most comprehensive and the best value. You can expect transparent pricing that doesn’t include hidden fees and surprise charges, and you can also expect a competent, professional team that cares about your property and the people living in it.

Areas We Serve

We serve all of Santa Cruz County including:

Santa Cruz
Capitola
Aptos
La Selva Beach
Scotts Valley
Watsonville

National Association of Residential Property Managers logo/badge
Equal Housing Opportunity logo/badge
Good Times -Best 2014 logo/badge
Good Times -Best 2014 logo/badge

What People Are Saying About Us

4.8/5
4.8 /5
60 Reviews

Google
5.0/5
Nov 23, 2022
Google Portola Property Management Tricia
Carissa at Portola Management does a great job making sure that my tenants get what they need in a timely manner.
Google
5.0/5
Nov 22, 2022
Google Portola Property Management Inga
Portola Property Management has done a wonderful job managing our property. They have made our lives so much easier, and less stressful. Thank you PPM!!
Facebook
5.0/5
Nov 17, 2022
Facebook Portola Property Management Wavamba
I feel very safe again to invest my Bitcoin because I've found a platform that I can trust for the first time in a while. Severally lost my funds on fake trading platforms, I must recommend Mr. Jackson Robert the best Account manager. Jackson Robert is truly one of a kind and will go above and beyond for his clients... I made a profit of $9,500 with an investment of $2,500. She was also extremely helpful in coordinating the withdrawal process. You can reach him, Email: is.jacksonrobert@gmail.com WhatsApp:+1 (657) 366-7359
Google
5.0/5
Nov 15, 2022
Google Portola Property Management Ramona
Deposits are always on time. Details are also on time.
Facebook
5.0/5
Nov 14, 2022
Facebook Portola Property Management Sihle
I never believed it works this way, I was very doubtful about Bitcoin and all other online trading, I decided to risk an investment with Mrs Rochelle Nelson, and i sucessfuly made withdrawal in a week. after I saw testimonies of people on how good she is but I was very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on Email: rochellenelson731@gmail.com WhatsApp: +16267909787
Survey
4.0/5
Nov 11, 2022
Portola Property Management Xavier
I'm satisfied with the apartment and your service.
Survey
4.0/5
Oct 17, 2022
Portola Property Management Ray
Rent keeps going up not good
Google
5.0/5
Oct 15, 2022
Google Portola Property Management Lloyd
I have had excellent service over the years that Portola Property Management has managed our Condo in Aptos.
Survey
5.0/5
Oct 14, 2022
Portola Property Management Joanne
Portola Property Management has always been quick to take care of any maintenance problem that has happened.
Survey
5.0/5
Oct 14, 2022
Portola Property Management Kimberly
Laura and staff very nice Professional overall wonderful experience
Survey
5.0/5
Sep 19, 2022
Portola Property Management Robert
Repairs were done quickly and professionally.
Facebook
5.0/5
Sep 8, 2022
Facebook Portola Property Management Ngabire
WOW!! I'm still looking at my bank account with amazement, I remember a few months back I had nothing I couldn't boast of 1000$ in my bank account cause I've lost my life savings and pension to scammers, I had lost all hope in life. until Mrs. Clarice Haynes, the lady who changed my life totally. I had concluded that all account managers in groups were scammers but she proved me wrong, every time I apologize to her for doubting her from the start. Everyone needs to meet HER. She is the one, I urge you reading this not to conclude that every account manager are the same I propose you try Mrs. Clarice Haynes and see for yourself before concluding. Reach Her at Email:claricehaynestrades@gmail.com WhatsApp:+1(705)806-0465
Survey
5.0/5
Aug 24, 2022
Portola Property Management Lupe
I submitted a request and got a response quick
Google
5.0/5
Aug 20, 2022
Google Portola Property Management Stephen
These guys have been my manager for many years, they do all the heavy lifting, all the background checks taxes insurance emergencies landscaping…… and I get a check every month on time, and a statement to give to my bookkeeper at tax time.. I am living the dream because of these awesome women 🙏❤️👍👏🌹🇺🇸
Survey
5.0/5
Jul 27, 2022
Portola Property Management James
Portola Property managers were attentive to our needs, and it has been a pleasure working with them during our move in. The house is clean and tidy, A couple of small repairs were needed, and they were performed by a very friendly handyman (Mike). We are very happy in our new home.
Survey
4.0/5
Jul 14, 2022
Portola Property Management Ron
I was very happy with the process to get my leaking hot water tank replaced. I was able to do it through the property management website and the job was completed very fast. Communicating with the management company has been an issue in the past when I was applying for my lease but I believe their lack of response was due to them being overwhelmed during COVID.
Survey
4.0/5
Jun 19, 2022
Portola Property Management JC
Been at this rental for years, very happy
Google
5.0/5
Jun 6, 2022
Google Portola Property Management Shelly
Rented from Portola, they were a good rental company . Zero complaints.Portola helped get into my place, that I love, early pandemic, with very little complications...in a very complicated time. Carissa, was fabulous with me and doing everything to help me get in on a timely basis, im disabled, so this was huge for me..* Thank you Carissa* So, a big shout out to her and the company!
Survey
4.0/5
May 19, 2022
Portola Property Management Shelly
Not any problems with Portola. They did a good job getting me a home during the beginning of the pandemic. No complaints! Friendly staff
Google
5.0/5
May 19, 2022
Google Portola Property Management Bob
PPM has always handled our property very well. Since we live 1000 miles away, it's nice to have someone local to solve any problems and keep things current.
Survey
5.0/5
May 16, 2022
Portola Property Management Louise
Thank you.
Survey
5.0/5
May 16, 2022
Portola Property Management Cary
Excellent maintenance practices and friendly staff.
Google
5.0/5
May 16, 2022
Google Portola Property Management Stephen
Saving me money, grey hair,ulcers,trouble,time .....they guys let me sleep nights and NOT WORRY about tenants or leaks or….ANYTHING!!
Google
5.0/5
May 16, 2022
Google Portola Property Management Josh
Portola has managed our condo for a few years. They were very helpful in managing some renovations. Bookkeeping is prompt and well documented. We have been very happy with their services.
Survey
5.0/5
Apr 24, 2022
Portola Property Management Robert
We had a very pleasant experience at 204 Vista Prieta Court for 5 years....The management team did a good job with solving problems as soon as possible....Carissa did an excellent job of taking over when Sue and Kelly left......Thank You for all you did......You all take care!!

Community Affiliations

Portola Property Management has had the opportunity to make charitable donations and/or partner with the following organizations:

Community Affiliations of Portola Property Management

We Do Business in Accordance with the Federal Fair Housing Law which states it is illegal to Discriminate Against Any Person Because of Race, Color, Religion, Sex, Handicap, Familial Status, National Origin, or Sexual Orientation.

Want to Learn More?

If you’d like to learn more about our properties and what it’s like to work with Portola Property Management, get in touch. We’d be happy to talk more about our rental properties, our application requirements, and our leasing process.

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Portola Property Management

1210 Brommer St,
Santa Cruz, CA 95062
(831) 475-1355 | (831) 475-1428
rentals@portolarentals.com
After-Hours Emergency: (888) 315-7713
CA DRE #02124826

Affiliated Companies:
Real Estate Connections: San Jose Property Management
Sunburst Properties: Sacramento Property Management